Capture more than “it stopped working”
Use notes and forms to record the make, model, reported symptoms, and photos. Keep those details with the repair appointment.
Explore Custom formsAppliance repair software
Start the repair with the full picture.
Keep the reported fault, appliance details, parts used, and previous visits easy to find. Your technician arrives with context, and your office has a record to work from when the customer calls again.
Talk to our teamCalls, field work, and billing. Together.Explore the workflow
Built for your work
A return visit should pick up where the last one ended.
Know what is in stock
Check parts held in the warehouse or on a truck and record materials used on the job. Give the office visibility into stock before arranging a return visit.
Explore InventoryKeep the repair history accessible
Review earlier appointments, notes, and invoices from the client profile. Use recorded appliance details to understand which unit was serviced.
Explore Client CRMFrom booking to completion
A clear next step at every stage.
Record the fault
Capture the appliance details and what the customer has noticed.
Assign the visit
Choose a technician enabled for the service and check their availability.
Record the repair
Add the diagnosis, work performed, photos, and materials used.
Plan what comes next
Book a follow-up when needed and prepare billing from the work record.
A few useful answers
Before you get started.
Can we record model and serial numbers?
Yes. Add them to your job notes or a custom service form, along with appliance photos. Your team supplies the details; nbound keeps them with the record.
Can we check parts before a return visit?
Inventory shows warehouse stock and truck custody. Your team can review availability and record the parts used on the repair.
Bring your team
and work together.
Keep the customer, repair, and parts record connected from the first call to the follow-up.